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Debt Manager

8.00 to 10.00 Years   Surat   17 Jan, 2021
Job LocationSurat
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

Role : Debt ManagerReports to: Area Debt Manager/ Regional Debt ManagerJob Role and Responsibilities:

  • Engage with delinquent customers for collections of legitimate dues
  • Manage various channels / partners used for debt servicing
  • Ensure compliance of the laid down processes by the regulators and the bank for debt servicing
  • Provide timely feedback to superiors on the market dynamics and scenarios to enable business decisions
Deliverables:
  • Collection and debt servicing of delinquent customers for various banking products
  • Ensure collection of payments from the clients on time
  • Ensure positive customer service experience in the process of collections and ensure high standards of customer service
Product/Customer Handled:
  • Auto/Mortgage/Rural clients
Skills and Competencies:
  • Functional Knowledge in the areas of banking products, policies, processes and procedures.
  • Communication/ Interpersonal skills/Negotiation/Persuasive skills
  • Analytical ability
Educational Qualifications:
  • Graduate/ Post-Graduate with 8-10 years relevant work experience.
,

Keyskills :
small business lendingretail bankingteam managementconsumer lendingcredit riskcommercial lendingbanking productscommercial banking

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