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| Job Location | Surat |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Retail |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Increasing Loyalty Base
Maximizing the first citizen enrollments Push maximum number of app downloads in the store.
Customer Care
Customer assistance management Seeking feedback actively Active interface with the customers and detailed feedbacks to be taken for areas of improvement. Omni Chanel - Smooth exchanges/returns for a hassle free after sale experience. Ensuring smooth cashiering on the floor
Product Knowledge
To ensure all CCAs are trained in basic product knowledge and fashion guide test. Reviews continuously. New product information communication to all CCAs Training team members on mobile app usage and features (FAB).
Team Management
Motivating CCAs Focus the team to achieve targets Reviewing the performance Identifying developmental needs Training the team
Competition Survey
Check new trends and benchmark competition vis- -vis SS.
Shrinkage control
Identify most pilfered categories and set up systems to reduce the pilferage
Department : SSL-Noida-Logix Builtech (U170)
Open Positions : 1
Skills Required : customer focused, team work, process orientation, sales, people management, customer service, counselling, planning and organizing
Role : Increasing Loyalty Base
Maximizing the first citizen enrollments Push maximum number of app downloads in the store.
Customer Care
Customer assistance management Seeking feedback actively Active interface with the customers and detailed feedbacks to be taken for areas of improvement. Omni Chanel - Smooth exchanges/returns for a hassle free after sale experience. Ensuring smooth cashiering on the floor
Product Knowledge
To ensure all CCAs are trained in basic product knowledge and fashion guide test. Reviews continuously. New product information communication to all CCAs Training team members on mobile app usage and features (FAB).
Team Management
Motivating CCAs Focus the team to achieve targets Reviewing the performance Identifying developmental needs Training the team
Competition Survey
Check new trends and benchmark competition vis- -vis SS.
Shrinkage control
Identify most pilfered categories and set up systems to reduce the pilferage
,Keyskills :
salescustomer serviceretailinventory managementmarketingnew trendscustomer caresales processcustomer focusteam managementpeople managementshrinkage controlproduct knowledgeprocess orientationcustomer assistancesetomnicarebasicmobile