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Personal Banker (Outbound process for Prime customers )

1.00 to 6.00 Years   Thane, Mumbai City   12 Aug, 2022
Hy Fly Consultancy Hiring For Hy Fly Consultancy
Job LocationThane, Mumbai City
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Personal Banker (Outbound process for Prime customers )Skills RequiredGraduateGood English communication skills with at least one year experience in similar fieldRole and ResponsibilityManage a portfolio of Prime customers with an objectiveof enhancing and deepening their relationship with the Bank byregularly contacting the customers on Phone.Carry out profiling of customers and carry out cross-selling of theproducts identified for the customers. Identify opportunities inthe portfolio so as to enhance product penetration and portfolioquality.Service customers on their Banking related enquiries.Handling of inbound calls received from customers enquiring ontheir account, product or process related information.Satisfactorily resolve queries and complaints received from customers.TimingGeneral shift pattern starting at 9.30 a.m. to 6.30 p.m.Salary Rs. 21,500.00 Gross with decent incentivesBenefitsProvident FundInsuranceGratuityGreetings from Hy Fly ConsultancyBanking Finance Co hiring Graduates with voice process exp Salary upto 4.5 lakh Call hidden_mobile PriyaEmail - www.hyfly.in

Keyskills :
voice processinbound processphone bankingoutbound callingtelecallingtelesalescustomer servicecustomer care

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