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CAD Specialist

2.00 to 5.00 Years   Vadodara   05 Mar, 2021
Air Products
Job LocationVadodara
EducationNot Mentioned
SalaryNot Disclosed
IndustryChemical / Plastic / Rubber / Glass
Functional AreaSales / BD,General / Other Software
EmploymentTypeFull-time

Job Description

Job Description and Qualifications: We are currently recruiting a SmartPlant Foundation Analyst to join our India team based in Pune or Vadodara. This global team provides customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of software technologies. This analyst will initially focus on supporting and developing SmartPlant Foundation, however it is expected the analyst will develop knowledge of additional applications, resulting in broader growth opportunities. As a CAD Specialist, you will:

  • Be the front line client support for SmartPlant Foundation with
  • Maintain SmartPlant Foundation technical environments through installation and administration of SmartPlant Foundation applications, host servers and databases.
  • Work with other SmartPlant analysts and Engineering teams to provide additional testing, training, troubleshooting and documentation in respect of SmartPlant Foundation.
  • Work with other SmartPlant analysts and Engineering teams to investigate, test, and deploy new integration mapping and technologies to benefit the Engineering community.
  • Document work processes for all levels of SmartPlant Foundation use and support (end users and other systems analysts).
  • Communications, co-ordination, documentation, minor project management and advanced trouble-shooting.
As a CAD Specialist, you will have:
  • An Engineering Degree (or equivalent: specialized training, certification, or appropriate work experience).
  • Experience supporting SmartPlant Foundation for 8+ years.
  • Experience with a SmartPlant Enterprise integrated applications environment.
  • Experience using or supporting one or more of the following tools: SmartPlant PID, SmartPlant Instrumentation, SmartPlant Electrical or Smart 3D preferred, but not required.
  • Experience working in a Citrix environment.
  • An ability to independently assess and prioritize competing urgent issues, whilst identifying areas for improvement in design processes and assist in creating and implementing said solutions.
  • General understanding of Information Technology (IT) infrastructure and processes.
  • Ability to effectively work independently and jointly across global, regional cross-organizational team environments and participate in virtual projects, work requests or activities, particularly with design or engineering functions in the process industry for the enhancement of applications.
  • A desire for exposure to new technology opportunities.
  • Good troubleshooting and incident management respective to multiple applications.
  • Client Support experience preferred.
  • Excellent verbal and written communication skills for a global team environment.
  • Strong problem solving customer service skills.
  • Ability to work with outside service/support providers and other third-party vendors
  • A solid understanding of Windows OS.
  • Knowledge of Microsoft SQL Server preferred, but not required.
  • Programming experience, preferably with Microsoft C#.net.
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Keyskills :
microsoft sql serversmart plant instrumentationsql serverwindows osclient supportwork processesproblem solvingcustomer serviceprocess industrytechnical supportproject managementincident managementcommunication skillswritten communicationinfo

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