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General Manager - Supplier Quality - Manufacturing

11.00 to 15.00 Years   Vadodara   06 Jun, 2023
SearchEnds
Job LocationVadodara
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job descriptionMain activities :Manage the CS&Q in the Plant- VOC : Voice Of the Customer- Interact regularly with customers to better understand their expectations and concerns- Represent the voice of customer and drive the customer centricity within the entity- Influence the decision process of their entity to always consider the voice of the customers (SPS, etc.)- Contribute to improving customer satisfaction and achieving quality goals by defining, implementing and managing action plan- Quality Excellence- Run CS&Q related processes (Issue to Prevention)- Run the Product Return Management (Analysis and Expertise Center if any)- Drive Quality Excellence all along the value chain (E2E)- Drive the relevant quality programs and methods (8D, Lean 6 sigma, SPS, etc.) to ensure continuous improvement- Consolidate all Non-Quality Costs and drive improvement actions- Alert the management on issues- Contribute to the Tailored Supply Chain implementationQuality System:- Implement the quality policy, define CS&Q roles, targets and objectives within the entity- Advocate to drive and implement the Global directives and policies- Manage the Quality Management System of the entity- Management & networking- Network continuously with CS&Q teams to ensure their entitys needs are understood and considered- Identify & capitalize on best practices in quality- Ensure the right level of competency for the CS&Q teams- Be responsible for people management including goal setting, performance management, competency development, recognition, engagement, well being.,

Keyskills :
quality management systemsupply chainpeople managementquality managementcustomer satisfactionperformance management

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