Ambassador

0.00 to 3.00 Years Ahmedabad 25 May, 2021

Job Location	Ahmedabad
Education	Not Mentioned
Salary	Rs 2.5 - 6 Lakh/Yr
Industry	Retail
Functional Area	Sales / BD
EmploymentType	Full-time

Job Description

Job Title:Abbott AmbassadorReports To:Regional customer experience ManagerDivision:Abbott Diagnostics DivisionJOB SUMMARYAcquisition and sales specialist teams, Value Expansion Representative, Area/ Regional Marketing, Customer Support Center and Technical Service, Finance

Actions required to ensure analytical turnaround time for their assigned accounts
Account management

CORE JOB RESPONSIBILITIESRETENTION RATE:

Ensure instrument analytical turnaround time (uptime/repair/maintenance)
Conduct customer business review (KPI reviews)
Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes)
Identify customer training requirements
Coach customers and share knowledge (education)
Identify and resolve customer pain points (troubleshooting)
Replenish and control inventory
Build image and brand in eyes of customer
Sell or reinforce Abbott s total solution value offering
Collect and transmit VOC (Voice of Customer)

Keyskills :
support centercustomer supportsalesbrandcontroltrainingbusinessmarketinganalyticalturnarounddiagnosticsSupport ManagementService DeskIncident ManagementIT OperationsServiceLevel Agreements

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Ambassador

Job Description

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