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Application Engineer

3.00 to 6.00 Years   Ahmedabad   04 May, 2019
Gilbarco
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
Industryanufacturing
Functional AreaSales Support / MIS
EmploymentTypeFull-time

Job Description

Responsible for the selection and use of Qualitrol products to satisfy customer application requirements. Main duties include, but are not limited to: order assistance (quoting, pricing and delivery determination), review of design drawings, as well as technical support for manufacturing, sales and product management functions as appropriate.ESSENTIAL DUTIES:

  • Respond to customer requests for information on Qualitrol Products and Applications of products, helping to enhance Qualitrol s sales in the process.
  • Provide customer technical assistance for product questions and problems from the point of quotation request through post shipment and installation.
  • Provide written quotations for all standard and non-standard products.
  • Implement appropriate pricing policies, including; determination of pricing for non-standard products as well as resolving system-pricing discrepancies.
  • Review and enter Purchase Orders.
  • Research and determine product solutions. Initiate New Product models, derivatives, specials, as necessary to meet agreed upon customer needs.
  • Be extremely proactive and customer responsive. Customer feedback should be positive regarding response quality and timeliness.
  • Document all product selection and product specification choices.
  • Support manufacturing by answering questions as required and trouble-shooting order related problems.
  • Analyze product failures and customer concerns. Assist in customer quality concerns. Generate reports and CQC s as required.
  • Travel in support of sales organization may be required periodically
, Essential:
  • BE degree in Mechanical or Electrical Engineering would be ideal
  • Minimum 3 years experience in manufacturing or equivalent
  • Excellent verbal and writing skills
  • Able to converse fluently in multiple languages used across Asia is desired
  • Strong customer service orientation
  • Strong analytical and problem-solving skills
  • Solid knowledge in Microsoft Office

Keyskills :
PurchaseOrderpplicationEngineertechnicalassistancecustomerSuppderassistance

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