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Assistant Manager Area Sales, D2C Telecalling

2.00 to 5.00 Years   Ahmedabad   17 Feb, 2020
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Mentoring a team of 50-60 telecaller for selling SBI CreditCards through open market channel

- Identifying new sourcing opportunities in the market.

- Guiding a team of Telecaller, Team Managers Back CheckExecutives.

- Delivering on volumes ( Accounts ), COA, and definedprofitability metrics.

- Maintain adequate number of manpower

- Monitor telecaller efficiency in terms of productivity.

- Track Application from end to end from dispatch tilldecisioning.

- Ensure appropriate training to Telecaller

- Ensure customer acquisition as per the sourcing mix.

- Keeping a check on all policy changes, marketing offers. Keepingcommunication flow of changes to team.

- Carrying out the training sessions for employees about thebenefits and features of SBI Card.

- Ensuring audit parameters are adhered to in line with existingpolicies.

- Sustaining the relationship with vendors.

- Delivering presentations for monitoring discussing monthlyperformance of credit card sales.

- Consistently try to achieve growth of business volumes.

Qualification Requirement

- Any Graduate or MBAs with 2- 5 years experience in sales andmarketing

- Excellent communication skills

Big size team handling experience Hiring skills

Desired Characteristics

- Business Awareness

- Financial Ability

- Planning and organizing

- Negotiating

- Working in teams

Mentoring a team of 50-60 telecaller for selling SBI CreditCards through open market channel

- Identifying new sourcing opportunities in the market.

- Guiding a team of Telecaller, Team Managers Back CheckExecutives.

- Delivering on volumes ( Accounts ), COA, and definedprofitability metrics.

- Maintain adequate number of manpower

- Monitor telecaller efficiency in terms of productivity.

- Track Application from end to end from dispatch tilldecisioning.

- Ensure appropriate training to Telecaller

- Ensure customer acquisition as per the sourcing mix.

- Keeping a check on all policy changes, marketing offers. Keepingcommunication flow of changes to team.

- Carrying out the training sessions for employees about thebenefits and features of SBI Card.

- Ensuring audit parameters are adhered to in line with existingpolicies.

- Sustaining the relationship with vendors.

- Delivering presentations for monitoring discussing monthlyperformance of credit card sales.

- Consistently try to achieve growth of business volumes.

Qualification Requirement

- Any Graduate or MBAs with 2- 5 years experience in sales andmarketing

- Excellent communication skills

Big size team handling experience Hiring skills

Desired Characteristics

- Business Awareness

- Financial Ability

- Planning and organizing

- Negotiating

- Working in teams

,

Keyskills :
salesmis accountstat bankingarea sales team handlingsales finance business awareness

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