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Associate, Admin Support, Technology and Operations

2.00 to 3.00 Years   Ahmedabad   07 Apr, 2020
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job Responsibilites

  • CRESA operations and support for Group CRESA.
  • Calculate and compare costs for required goods or services to achieve maximum value for money
  • Direct, coordinate and plan essential services such as, security, maintenance, cleaning, catering, waste disposal and recycling
  • Ensure buildings meet health and safety requirements and that facilities comply with legislation
  • Keep staff safe
  • Check that agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies
  • Co-ordinate and lead one or more teams to cover various areas of responsibility
  • Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement
  • Respond appropriately to emergencies or urgent issues as they arise and deal with the consequences Management of services and processes that support the core business of an organization.
  • Ensure that best practices are followed for maximum efficiency and that the most suitable working environment is attained for its employees and their activities
  • Strategic planning and day-to-day operations, particularly in relation to buildings and premises.
  • Likely areas of responsibility include:
    • cleaning
    • catering and vending
    • health and safety
    • procurement and contract management
    • security
    • utilities and communications infrastructure.
  • People Engagement, administration and implement Risk and Controls and Health and Safety standards across the India portfolio
  • Attend Finance team forms, manages and track Strategic Cost Management (SCM) across all spend in CRESA
  • Run payable and invoicing teams including the JLL and DBS teams
  • Work with India T&O Finance Head & the CFO office to align CRESA financial reporting & budgeting
  • Work with the Group Finance teams to align Financial reporting and budgeting
  • All contracts required by CRESA to be managed/catalogued by the team (Interface with records mgmt. team)
  • KPI s include:
    • a. Maintain CLL and Dept budgets and deliver Strategic Cost Management (SCM) targets
    • b. Maintain all audits at minimum satisfactory rating
    • c. Maintain Zero Fatality Health & Safety Rating
,

Keyskills :
waste disposalservice levels cost managementfinancial reporting working environmentperformance management dbsrisk

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