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Associate, Team Lead, Operations

3.00 to 4.00 Years   Ahmedabad   04 Mar, 2020
DBS Asia Hub 2
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Business Function(T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job Responsibilities

  • Monitoring and Processing of Inward Remittances and manage BAU as per internal and regulatory guidelines.
  • Knowledge on Nostro Reconciliation and rules pertaining to such Recon.
  • Learn and Guide the team on various staff functions, including operations, management viewpoints and organisation s policies and practices affecting each phase of business.
  • Provide support as needed in the various departments, including reporting, making/checking of transactions, creation of PPTs, customer service as needed.
  • Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly.
  • The Job will also include internal and external customer meetings, hence should possess strong inter personal, analytical and presentation skills
  • Open to work and perform in dynamic environment and under pressure situations, wherein individual skills combine with teams performance to determine the success of the unit.
  • Understanding & highlighting the risks in the process, and work on process improvements
  • Ensure that the KPI s and KRI s are managed and maintained as per the group s expected standards.
  • Capable of managing project level deliverables and targets
  • Constantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment process.
  • Ensure Group alignment for Cash operation vertical.
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Keyskills :
customerservice nostroreconciliation kpi cash nostro nimble banking control business strategy pressure reporting alignment management operations regulatory analytical assessment tatementsofworksow

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