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Associate Technical Engineer

2.00 to 4.00 Years   Ahmedabad   19 Sep, 2019
IBM India Pvt Limited
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Your Role and Responsibilities :As Computer Operator, you will support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems.These tasks are not standardized and require independent thought and problem solving to resolve. Interaction with other teams is often required to tackle issues. It provides an opportunity to understand the current Automation and Analytics work going on with clients to simplify and improve operations with minimal effort.Your Role and ResponsibilitiesIBM s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Required Technical and Professional Expertise

  • Experience in supporting problem tickets and change management tickets
  • Proven ability in networking, software or infrastructure solutions
  • Proficient in identifying and resolving problems independently
  • Ability to work with global teams and different time zones
  • Willingness to work in rotational shifts
  • Understanding of Networking, Windows, Linux, Unix, and other OS along with databases
  • Basic knowledge of Z/Os and Operations Monitoring along with SAN, Back-up and Restore Technology
  • Working knowledge of Cloud Computing fundamentals
Preferred Technical and Professional Expertise
  • Flexibility and willingness to perform duties across technologies and job locations, based on business need of the hour
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications
,

Keyskills :
troubleshooting site automation globalteams cloudcomputing problemsolving globaldelivery timemanagement designthinking creativedesign echnicalsupp netw king clientsupp st agesystems

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