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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Compliance with KYC regulations as per internal KYC policy adherenceRisk categorization of clients as per internal risk policy adherenceFile deaccessioning as per our product policy adherenceReview Vendor management process by the brachesReview of communication of process /charges to clientsAML policy adherence on cash transactions and suspicious transactionsReview the all MISrsquosProcess, System and Product training6.Key relationshipsBranch concurrent auditTraining (Product / Process / Lending system)7.Key Results AreasAchievement of process improvementEffective resolution of branch issues related to Process / Product / Lending system)8.ResponsibilitiesResponsible to give process, product and system training in his/ her designated arearsquosResponsible to find out loophole of the process and make control check pointsResponsible to check the process adherenceReview and analysis the service provider management, support and operationsReview the monitoring credit teams performance and feedback processSuggest the process improvement areas Capabilities and competenciesHigh Customer service and Customer-conversion Orientation; High initiativeExcellent Selling and Persuasion skills with confidence to engage customers.Good Communication skills to communicate in hierarchyShould be able to manage teams across his / her areaLanguage - English , Regional Language and Hindi desirableExcellent Relationship Management Skills to work with partnersComputer proficient - Word / Excel / e-mail / Web based systemPleasant & well-groomed personality.9.Capabilities and competenciesGood Communication skills to communicate in hierarchyShould be able to travel to across his / her areaLanguage - English , Regional Language and Hindi desirableComputer proficient - Word / Excel / e-mail / Web based systemPleasant personality,
Keyskills :
email excel word selling ustomerservice processimprovement vendormanagement computerproficient relationshipmanagement communicationskills managementskills