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Business Analyst/Product Owner - eCommerce

5.00 to 10.00 Years   Ahmedabad   26 Jan, 2023
Gig Consultants
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Hiring Ecommerce Business Analysts/Product Owners for WiproResponsibilities :- Participate as a key contributor in client discovery workshops and play an active role in defining the user personas and user journeys.- Should be able to provide consulting services in digital strategy, platform assessment, innovation assessments, etc.- Lead Commerce platform enablement boot camps for clients & partners- Assess client business requirements and work closely with Technical Architects to provide long-term functional solutions based on chosen Commerce platform- Drive customer functional requirements and eCommerce best practices adoption- Work on a variety of commerce related business use cases not limited to the following ; b2b, b2c, b2b2c.- Work on detailing out the business to technology mapping in various areas related to commerce including omni-channel commerce, advanced order management, analytics and personalization, loyalty and CRM, integration with backend systems (ERP, WMS, PIM, Supply Chain), etc.- Manage product backlog and able to groom user stores in agile environment Author & review functional specification documentation for implementation project teams- Help clients consistently meet/exceed their eCommerce goals and metrics- Deliver high client satisfaction (CSAT) and generate positive feedback from internal teams and leadership- Contribute to eCommerce thought leadership at Wipro- Positively impact client renewals (when applicable)- Show continued professional growth and developmentJob Specification (Profile) :- Minimum 8 to 12 years of work experience in Commerce domain; B2B/B2C- End to end implementation experience of COTS eCommerce software. Familiarity with Magento 2, SAP Commerce (Hybris) or any other platforms will be an added advantage.- Knowledge of enterprise IT systems especially ERP, WMS, PIM is good to have but not mandatory- Exposure to enterprise mobility systems is a good to have.- Exceptionally good at documenting use cases and user stories.- Very good command over English and exceptional presentation skills.,

Keyskills :
functionalorder managementrequirementsdocumentationcustomer relations

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