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Job Location | Ahmedabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Position Name : Client Service ExecutiveNo of positions Required : 1Experience : 1 to 2 yearsLocation : AhmedabadJob Role: Send weekly and monthly reports to clients Handle client escalations Scope out work for a new inquiry Present first cuts/ storyboards/ scripts to the client confidently Go on calls or meetings to understand briefs/ changes; explain them to the team Crosscheck client data Crosscheck final deliveries; upload them on relevant file sharing software Conduct formal meetings with client for cross selling and relationship building Breakdown work into organized steps and do- ables for a cross functional team; assign priorities Conduct regular follow- ups for tasks with team or with client for feedback Create proposals and quotes Coordinate with finance for client billing Conduct pending payment follow- ups Seek out, coordinate and negotiate with third party vendors like voice artists, music artists, production companies, casting directors etc.,
Keyskills :
advertising marketing sales businessdevelopment customerrelations filesharing crossselling clientbilling ts relationshipbuilding clientservice go steps finance selling casting hirdpartyvend monthlyrep