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Job Location | Ahmedabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BDGeneral / Other Software |
EmploymentType | Full-time |
Responsibilities: Interact with the customer to understand and analyze their needs for building and rolling out highly effective conversational UI for their applications. Design and build conversation flows which reflect natural human conversations that work within the limits of current conversational-AI technologies. Continually analyze the performance of the chatbots to identify potential improvements in the conversational UX. Understand, gather and analyze customer requirements to create specific personalities and script dialogues. Work closely with Product development and customization teams. Implement the conversational flow using flow builder interface. Test, Review get approval and deploy the conversation flow. Develop segment-specific skills that enhance our ability to serve multiple customers at scale in identified market segments. Requirements: Quick and effective learner. Excellent spoken and written English communication skills. B.E., MCA or MBA with Experience in any specific industry domains like banking, insurance, retail, telecom, e-commerce etc. A good understanding of how chatbots work. Prior experience in conversational flow would be a definite plus.
,Keyskills :
productdevelopment customerrequirements ui retail design banking english rolling insurance performance communication customization Plastics Adhesives InjectionMolding DesignforManufacturing Additives commerce Extrusio