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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Logistics / Courier / Transportation |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Short Description Job Description - User Support o Assist new users during their sign up process o Assist existing and new users by helping them in solving difficulties faced in the process o Train and educate users on using the services to fullest and maximum potential o Follow up with Transporters for their supply of truck and their current status o Follow up with Shippers for their enquiry o Check with users on how their experience can be further improved o Fill enquiry form on behalf of Shippers - Back End Management o Check and validate Transporters documents o Check and validate Shippers documents o Manage all the pending bookings and process and take necessary and suitable action. o Check, validate and tag bank payment deposit slips from Shippers with their enquiry. o Check, validate and tag bank payment deposit slips from Transporters and credit points to their wallet and account. o Prepare, check and validate Transporter s invoices and receipt. o Check for returns and authorise returns on payment gateway. o Check for raised flags Desired Candidate Profile: Education Qualification: B.Com / BBA / BA Languages: English (Advance), Hindi (Advance), any other language will be highly beneficial. Hard Skills: IT Skills: MS Office, Internet browsing and searching, preparing newsletters, basic IT skills. Other advances IT skills such as SAP, CRM, etc would help in applicants candidature to stand out.,
Keyskills :
msoffice internetbrowsing it sap hindi basic truck flags credit supply backend english returns bookings shippers education management newsletters sersupp transp ters