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Customer Service Executive

1.00 to 6.00 Years Ahmedabad 20 Nov, 2024

Job Location	Ahmedabad
Education	Not Mentioned
Salary	Rs 1.0 - 3.0 Lakh/Yr
Industry	Logistics / Courier / Transportation
Functional Area	Customer Service (International)Customer Service (Domestic)
EmploymentType	Full-time

Job Description

We have an opening for a Customer Service Executive for our client in Ahmedabad.Job Title: Customer Service Executive.Job Location: Ashram Road, AhmedabadIndustry Type: Domestic & International Cargo ServiceSalary: 20 to 25K PMWe are looking for a detail-oriented Customer Service Executive to join our cargo and courier team. The ideal candidate will provide exceptional support to customers, ensuring smooth handling of shipments and prompt resolution of inquiries.Key Responsibilities:Handle customer inquiries related to cargo and courier services via phone, email, or in person.Track and update shipment statuses, providing timely updates to customers.Address and resolve delivery issues, delays, and complaints professionally.Coordinate with operations and logistics teams to ensure efficient service delivery.Maintain accurate records of shipments and customer interactions.Requirements:Strong communication and problem-solving skills.Ability to multitask and work under pressure.Previous experience in a similar role is preferred.Please send your cv at hidden_emailRiddhi YadavTALISH SOLUTIONS91 hidden_mobile /hidden_email

Keyskills :
customer satisfactioncustomer carecustomer handlingcustomer servicecustomer retention

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Customer Service Executive

Job Description

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