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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
Open and maintain customer accounts by recording account informationResolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionMaintain financial accounts by processing customer adjustmentsRecommend potential products or services to management by collecting customer information and analyzing customer needsPrepare product or service reports by collecting and analyzing customer informationContribute to team effort by accomplishing related results as neededManage large amounts of incoming callsGenerate sales leadsProven customer support experienceExceptionally good in English communicationReady to work in flexible shifts including night shifts Work from home may be allowed as per business needsReady to work rotating shifts which may change every 3 monthsTwo days rotational off will be givenAbility to multi-task, prioritize and manage time effectively
Keyskills :
communicationulti-taskprioritizeabilitytimemanageeffectively