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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | Finance / Accounts / TaxGeneral / Operations Management |
| EmploymentType | Full-time |
Role purpose: Professional investigation, analysis and resolving customer issues (if any). Provisioning order fulfillment, 3 rd party detail checking, internal / external email support and escalations, Customer contact & update billing accountHighlight accountabilities and KPIs for the requisitioned role, which could include (but not limited to)Typical outputs(Key deliverables & KPIs expected from the role holder)Impact on Business(How would the role holder impact/scale of influence Business decisions strategic/operational)Interfaces with Customers, Suppliers & Third parties(Internal and external stakeholder interactions expected of this role )Leadership & Teamwork(Leadership Direction and accountabilities towards the Team)Innovation & Change(Expectations from this role in driving innovation and change)OthersWould be responsible for handling back office queries for the UK Consumer & Enterprise customers.They would be required to perform back office tasks to mitigate areas of customer dissatisfaction, process failure and advisor failure by conducting a full investigation.10-15 reportees, *Graduate
Keyskills :
documentationinsurancemisfinanceackofficecustomerservicecustomercontactemailsupportnetpromoterscoreorderfulfillment