hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Integrated Service Management

6.00 to 10.00 Years   Ahmedabad   17 Sep, 2019
IBM India Pvt Limited
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

A day in the role. If you thrive in a dynamic, reciprocal workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here. Accepts, prioritizes, and categorizes and updates the Change Request in ServiceNow. Obtains authorization for submitted change requests from the Change Authority. Ensures post review of exception changes to evaluate if the change addressed a real or a perceived exception condition Utilizes the Change Management reporting system to monitor and track changes Considerable initiative and discernment relative to problem determination / resolution and telephone etiquette. How we ll help you grow:

  • You ll have access to all the technical and management training courses to grow your expertise.
  • You ll learn directly from expert developers in the field; our team leads love to mentor.
  • You have the opportunity to work in many different areas to determine what really excites you.
Culture IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status. Please Beware. Of misleading advertisements and fraudsters issuing Offer Letters, on behalf of IBM in exchange for a fee. We recommend you to Stay Alert. Read more here http://ibm.co/2fwBkyK . To avoid any instance of fraud, when receiving communication from IBM, look for this authentic IBM e-mail format: XYZ@in.ibm.com.Required Professional and Technical Expertise
  • 6-10 years of shown experience in service management skills.
  • Identifies change requests that have not been acted upon in a timely manner and takes appropriate action
  • Ensures that changes are communicated in time and adequate manner
  • Create and distribute Change Management reports
  • Reviews all implemented changes to ensure that they have been carried out
  • Carries out the Process Manager responsibilities for Change Management process
  • Collect Change Assessment Results and Issues
  • Ready and Present Change Authorization Package
Preferred Professional and Technical Expertise
  • Knowledge on Intel / DBA/ Unix / Windows OS/Exchange Applied
  • In-depth knowledge in Incident Management, Problem Management and Change Management
  • Overall idea on production IT Environment and IT Operation
  • Understanding on ITIL principles
,

Keyskills :
hange requests it services audio mastering problem management incident management service management management reporting technology services change management managed services support services

APPLY NOW

Integrated Service Management Related Jobs

© 2019 Hireejobs All Rights Reserved