IT Application Support Engineer

2.00 to 4.00 Years Ahmedabad 16 Aug, 2023

Job Location	Ahmedabad
Education	Not Mentioned
Salary	Rs 3.5 - 6 Lakh/Yr
Industry	IT Services & Consulting
Functional Area	IT Operations / EDP / MIS
EmploymentType	Full-time

Job Description

We are currently hiring for IT Application Support Engineer post in Ahmedabad.Company Profile:Cloud technology-based information technology (IT) companyDesignation: IT Application Support Engineer (JIS27496)Location: AhmedabadExperience Range: 3.0 To 5.0 yrsSalary Range: - 3.50 To 6.00 LPAJob Profile:PROFICIENCY IN COMMUNICATING IN FLUENT ENGLISH AND IN A PROFESSIONAL MANNER IS AN ABSOLUTE REQUIREMENT FOR THIS POST.Job description:Documenting change or project requirements based on user meetings.Clarifying business requirements.Establishing acceptance criteriaDocumenting deliverablesValidating requirements.Planning and schedulingEscalating delaysTesting solutions against requirementTraining usersRelease communication and managementGathering and processing feedback from customer and usersLogging and Troubleshooting application issues.Escalating application issues to relevant teams where required.Resolution management for issuesConduct RCA with the responsible teamsIdentifying high priority incidents, communicating the issue and the impact to relevantstakeholders and coordinating different teams to provide resolution.Checking system logsWorking Days: 5 days a weekSaturday working: once in a monthWorking hours: 9 hours - UK shiftsInterested candidate can send their resume on varsha@postaresume.co.inCall now on +91- hidden_mobileThanksVarsha ParmarRecruitment Manager

Keyskills :
root cause analysisapplication supportincident managementescalation managementproblem management

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IT Application Support Engineer

Job Description

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