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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Product and industry knowledge Negotiation Skills Geographical knowledge and accessibility Basic understanding of the Legal framework Communication Skills Team building/Team Management skills High motivational level and needs to be self starter, A) Core Responsibilities: Achieve Collection Targetso Achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)o Ensure that the NPAs are kept at minimum trigger levelso Increase fee income / revenue and reduce vendor payouts o Conduct asset repossession as per policy and process based on section 9 (court receivers)o Represent the organization in front of legal/ statutory bodies as required by the legal team Customer Interactiono Visit critical/complex customers and manage the collection processo Follow up with customer for reasons for defaultingo Ensure quick resolution of customer issues and complaints Vendor/Agency Managemento Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLAo Ensure payments, Audit receipts get deposited within the defined SLA.o Collect feedback from the agency on a daily basiso Ensure timely MIS repor
Keyskills :
management skillsnegotiation skills misbasic visitcredit vendoragency paymentsstatutor