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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | echnical Support / Helpdesk |
| EmploymentType | Full-time |
Job For Opening for L2 Support Job Description for L2:Experience: 1-5 YearsHandles real-time voice-calls and chats with technical queries Communication should be excellentShould have basic knowledge on any below mentioned technologiesHandles email queries and responds in a timely-mannerAchieves understanding of applications and gains expertiseAttempts to provide resolutions on the first interaction with customersManages schedule of tickets, determines including priority level Should be ready for rotational shift 5:00 AM to 2:00 PM1:00 PM to 10:00 PM9:00 PM to 6:00 AMTechnologies required for L2 Microsoft SQL ServerOracle DBDB2MaxDBSalesforceSharepointO365XMLSOAPWSDLInformaticaEducation:Should be from technical background only
Keyskills :
SharepointMicrosoftSQLServerL2SuppMaxDBOracleDBO365