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Patient Recall Executive

1.00 to 10.00 Years   Ahmedabad   28 Jul, 2026
CONNECT CARE SERVICES
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaCustomer Care ExecutiveCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: Patient Recall Executive (Australian Healthcare ( Dental Clinic)) RemoteJob Type: Full-Time (Work From Home)Shift: Australian Shift (5am to 1.30pm)Location: Remote (India)Immediate joinersJob SummaryWe are looking for a Patient Recall Executive to join our team for an Australian healthcare client. The ideal candidate should have excellent English communication skills and be comfortable speaking with patients over the phone.The role involves contacting existing patients, scheduling appointments, following up on overdue check-ups, updating patient information, and providing a professional customer experience.Key Responsibilities
    • Call existing patients to remind them about due or overdue appointments.
    • Schedule, reschedule, and confirm appointments.
    • Update patient records accurately in the system.
    • Handle inbound and outbound patient calls professionally.
    • Follow appointment recall scripts and client guidelines.
    • Maintain patient confidentiality at all times.
    • Coordinate with the clinic team when required.
    • Meet daily call and appointment booking targets.
    Requirements
    • 1 year of experience in customer service, tele calling, appointment setting, or healthcare support.
    • Excellent spoken and written English.
    • Strong communication and interpersonal skills.
    • Comfortable working in the Australian shift.
    • Basic computer knowledge and ability to learn CRM/appointment software.
    • Stable internet connection and a quiet work-from-home setup.
    Preferred
    • Experience with Australian healthcare or medical clinics.
    • Experience using CRM or appointment scheduling software.
    • Healthcare BPO or medical call center experience.
    Benefits
    • Work from home
    • Australian client exposure
    • Fixed salary
    • Career growth opportunities
    • Friendly and supportive work environment
    Apply with:
    • Updated Resume
    • Current CTC
    • Expected CTC
    • Notice Period
    • Total Experience
    • Relevant Experience
    • Current Location
    • Introduction voice noteApply - hidden_email or hidden_mobile

Keyskills :
crminternational call centerpatient carecustomer servicehealthcare bpocommunication skillsappointment schedulingvoice processrecallpatientfollow-up

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