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Performance Support Manager

5.00 to 7.00 Years   Ahmedabad   10 Nov, 2022
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Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Dear Candidates,We have Opening for Performance Support ManagerRoles & Responsibilities:-
    • Responsible for monthly monitoring of number of licences added for all APUs and review the user growth in them and share it with me to review and recommend the latest performance changes as needed.
    • Create documentation on best practices, settings and check list for the EHR product as per guidelines and findings in the team and update them at regular intervals for client view as well as internal teams.
    • Work on creating reports for SQOO for performance and interacting with multiple teams as needed to generate these reports and have meetings on getting these reviewed by me.
    • Work with the deployment team on giving them any patches or settings that need to be mass deployed across practices for performance improvement.
    • Maintain a list of top performance issues reported by clients and have regular meetings with me on the same to identify the next steps on addressing these.
    • From Moderate to an expert level of knowledge on Database like MySQL and MSSQL.
    • Should know database optimization and indexing techniques for MySQL and MSSQL
    • Networking Concepts. Knowledge on network tools like Fiddler
    • Knowledge on Wireshark, SSL handshake will be an add on
    • Skills in Debugging java code and understanding exceptions
    • Exceptional skills in tomcat architecture and understanding
    • Understanding of multi-tier application and SaaS architecture.
    • An up-to-date knowledge and understanding of your employers business and industry needs, as well as the technical demands
    • To recognize the importance of customer focus and/or of serving the needs of the end user
    • Excellent communication skills, Analytical and problem-solving ability
    • Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization
    • Organizational skills and the ability to prioritize your workload.
    • Should be flexible enough to work in any shifts 24*7.
    Regards,Team HR

Keyskills :
performance analysisperformance support manager

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