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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Any Graduate / Post Graduate with minimum 1 or 2 years of experience as Technical Help Desk.Dealing with incoming faults in a professional, courteous manner over the phone and via email.Communication skills should be excellent.Taking ownership of faults & managing them in a logical & methodical manner.Working knowledge of Enterprise Class Ticketing Systems ( JIRA, Remedy, Service Now).ITIL Service desk & Incident management process awareness. Basic Networking Knowledge.,
Keyskills :
safety mechanical quality inspection preventivemaintenance servicedesk ticketingsystems incidentmanagement communicationskills itil jira basic ticketing ownership management enterprise communication etw king Servic