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Project Manager

6.00 to 12.00 Years   Ahmedabad   10 Mar, 2021
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD,General / Other Software
EmploymentTypeFull-time

Job Description

  • A passion for Service Improvement
  • Experienced Service Management professional
  • Previous experience as a Team Lead or demonstrable experience in leading virtual / in house teams
  • Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
  • Excellent leadership and people management skills
  • Excellent written and verbal communication skills
  • Willingness to support and mentor junior staff
  • Excellent customer facing/customer service skills
  • Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including shift and out of hours working
  • Excellent organizational skills
  • Able to manage sensitive and sometimes confidential information
  • Self-motivation and able to take responsibility
  • Able to manage and prioritize and tasks and time efficiently Able to demonstrate initiative and a proactive approach to daily tasks

Desirable Skills:

  • Github knowledge is a must.
  • Good time-management skills.
  • Great interpersonal and communication skills.
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Keyskills :
deliveryproject managementcustomer relationsreportingjavapeople management skillscustomer service managementtime managementcustomer servicepeople managementmanagement skillsservice managementincident managementservice improvementcommunicatio

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