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Restaurant Captain

2.00 to 3.00 Years   Ahmedabad   20 Nov, 2024
PEBBLE STREET HOSPITALITY PRIVATE LIMITED
Job LocationAhmedabad
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaF&B Service
EmploymentTypeFull-time

Job Description

    Position: Restaurant Captain.Location: Thaltej, Ahmedabad, Gujrat.Preferred candidates: Candidates from Hospitality background with relevant experience in Service, Ahmedabad candidates preferred.Key Responsibilities:
    • Service Excellence: Ensure that all guests receive prompt, courteous, and professional service at all times. Address and resolve any guest concerns or complaints promptly and effectively.
    • Team Leadership: Supervise, train, and motivate the service staff, including servers. Foster a positive and collaborative work environment.
    • Operations Management: Oversee daily dining room operations, including table assignments, reservations management, and coordination with the kitchen staff to ensure smooth service flow.
    • Quality Control: Maintain high standards of cleanliness and presentation throughout the dining area. Monitor and enforce adherence to health and safety regulations.
    • Guest Relations: Build and maintain strong relationships with guests, ensuring repeat business and positive word-of-mouth.
    • Menu Knowledge: Possess thorough knowledge of the menu, including daily specials, and be able to make recommendations and answer guests questions regarding food and beverages.
    • Sales: Promote and upsell menu items, beverages, and special promotions to maximize revenue.
    • Reporting: Prepare and submit reports on dining room activities, guest feedback, and staff performance to the management team.
    Experience: Minimum of 2 years of experience in F&B service in specialty restaurant or similar hospitality environment.Education: High school diploma or equivalent; a degree in hospitality management or related field is a plus.Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using point-of-sale (POS) systems and reservation management software.Leadership: Proven ability to lead and inspire a team. Ability to remain calm and composed under pressure.Appearance: Professional appearance and demeanor.Interested candidates please share your updated resume on HR- hidden_mobile.

Keyskills :
service standardsopening hotelsoperationshospitality managementmanagementcommunication skillshotel management

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