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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Maintenance,Service / Installation / Repair |
| EmploymentType | Full-time |
Bangalore Ahmedabad Conga Learning Services is looking for a Senior Technical Instructor. This individual will be responsible for delivering training on the configuration and use of Conga products.
Key Responsibilities
Deliver instructor-led courses based on the Conga and Apttus portfolio of products (virtual & classroom) with a target utilization of 70% per quarter Deliver effective, well-managed, and well-facilitated training for our customers, partners & employees Provide input for the development of training curriculum and content for Administrator and End User roles on the configuration and use of our products Assist in course reviews, certification exam input, grading certification projects, updating and testing training environments Provide feedback from courses and items needed for attendance and reporting to the Operations team Establish and maintain stakeholder relationships across key Conga departments including: Product, Consulting, Support, Customer Success and cross-functionally within the Learning Services team Proactively remain current with product knowledge, release impacts, and course content At times, be available for EMEA, or US time-zone based virtual course deliveries or meetings.
Qualifications:Bachelor s Degree in Computer Science or a related field 5+ years delivering training or equivalent Experience with Salesforce Experience with similar SaaS platforms Experience with enterprise software configuration tool sets Outstanding training delivery of effective, interactive, engaging, web-based training (zoom, go-to-training) Exceptional training delivery, presentation, facilitation and classroom management skills Experience in working with professional services team and handling all aspects of training engagements Capable of working successfully to deadline in independent and team-based settings Proven positive customer satisfaction results Ability to alter delivery style on the fly as student requirements dictate Ability to pace the course accordingly based on student progress which requires ability to be tuned in to read signals from students and make adjustments as necessary Ability to travel up to 60% (and internationally) Preferred experience:
Salesforce Administrative experience (201 Certification a plus) Salesforce Developer experience (401 Certification a plus) Knowledge of quote to cash business processes
,Keyskills :
aircraft maintenancecashprofessional servicesemeaquotequote to cashcomputer sciencetestingsaasaviationenterprise softwaresafetyproduct knowledgecustomer satisfactioncadclassroom managementautomationmanagement skillstraining deliverycong