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Service Engineer (Client Servicing)

2.00 to 6.00 Years   Ahmedabad   05 Dec, 2022
KAIROS Placement Services LLP
Job LocationAhmedabad
EducationNot Mentioned
SalaryRs 3.0 - 4.0 Lakh/Yr
IndustryEngineering / Construction
Functional AreaMaintenanceService / Installation / Repair
EmploymentTypeFull-time

Job Description

    Hello,Greetings from Kairos Placement Services LLP! It was a pleasure to be in touch with you.Currently, We have a Opening in one of theLeading Material Handelling Equipments Manufacturing Industry. Please find the Below mention Position.Designation:Sr. Executive-Service Engineer (Client Servicing)Roles & Responsibilities:
    • Commissioning/ Installation of our products at client premises/ place ofbusiness.
    • Interacting with clients for their service queries, complaints or any technicaltrouble shooting.
    • Registering complaints as per defined process in ERP.
    • Attending service calls at clients premises or onsite for a) warranty b) out ofwarranty and c) AMC.
    • Preparing service report and get the same duly signed && stamped bycustomer. (Warranty: service Visit without charge, Out of warranty visit:chargeable)
    • Resolving service queries and complaints within defined timelines.
    • Providing the parts to the clients && closing the complaint within TAT.
    • Documenting technical knowledge in the form of notes and manual.
    • Smooth co-ordination with vendors and concerned departments internallyfor procuring spare parts and providing to clients for timely resolution ofcomplaints.
    • Monitor costs and expenses related to assist in budget for Installation.
    • Bringing client in servicing contract, maintenance activities Ensure Client Satisfaction.
    • Responsible for assisting with any additional tasks as assigned by the Company
    Requirnments and Skills:
    • Use of ERP is MUST.
    • Excellent client-interfacing skills
    • Administrative skills
    • Excellent communication skills (written and verbal)
    • Analytical skills
    • Attentiveness to details
    • Good listening
    • Knowledge of functioning of businesses
    Experiance:Min. 2-5 Yrs of Experiance in Installation/Maintenance/Service/RepairCTC:3 LPA - 4 LPALocation:Ahmedabad, Gujarat.Please revert with updated resume and following details onhidden_email,
    • Total experience:
    • Present Salary:
    • Expected Salary:
    • Notice Period:
    if this seeks your interest for further information you can call onhidden_mobileThanks & RegardsAbhishek JoshiSr. HR RecruiterMobile:hidden_mobileEmail:hidden_email

Keyskills :
service engineeringmaintenance engineeringmaintenanceclient servicingmaterial handling equipmentclient relationship managementerp usercommissioningclient handling

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