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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Work with Customer Network Operations for deployment, maintenance, administration and operational tasks Recommend configuration changes and assist with implementations General services as required including installation of software maintenance updates for all Sandvine devices and solutions. Complete or coordinate maintenance window activities Proactive health monitoring of software/hardware issues, Daily monitoring of system health, KPIs, logs, alarms Work within customers change management and maintenance window guidelines Sandvine product inventory management Diagnose Sandvine equipment failures Basic scripting (use of Sandscript) Maintain documentation for projects with Sandvine to keep the documentation up to date Assist with communication, consultation, coordination, escalation, and leadership to address cases with Sandvine Customer Support Act as the liaison and advocate between customer operations personnel and Sandvine customer support, including the Account Management team and engineering staff Provide knowledge transfer to customer What skills you bring BS or MS (or equivalent) degree in Engineering or Computer Science 3-5 year experience in networking and data communications industry with different operator networks and/or vendors for Wireline (Cable, DSL, FTTx etc) and Wireless (Satellite, WiFi, LTE, GPRS-3G, CDMA-3G, WiMAX, GSM, UMTS etc) Good understanding of end-to-end network call flows, as well as relevant technologies & protocols (DHCP, RADIUS, DIAMETER, GTP/GTP-C, BGP, SOAP, REST, LDAP, etc) Commanding knowledge of unix based operating systems such as Linux, FreeBSD etc Excellent technical background with a strong understanding of networking (specifically IP related technologies) Excellent demonstrated customer interaction skills in a technical or professional services type role Excellent oral and written communication and presentation skills,
Keyskills :
projectmanagement site supervision safety qualitycontrol computerscience changemanagement operatingsystems accountmanagement knowledgetransfer presentation ustomersupp ateliaison netw koperations