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Software Support Executive

1.00 to 3.00 Years   Ahmedabad   01 Nov, 2019
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / HelpdeskSales / BD
EmploymentTypeFull-time

Job Description

Giving direct / indirect technical support viz. installation of software.Coordination with existing corporate clients for training.Handle software related queries of the existing corporate clients.The incumbent shall have close coordination with customers / usersDoing troubleshoot and solving queriesTaking customer feedbackCustomer satisfaction & retention Skills:Good analytical skills with an aptitude for resolving queriesExperience in software support / installation / configurationPositive attitudeExperience in systems study & providing after sales support servicesGood communication skill and are active listenerWilling to visit customers site within and outside the city,

Keyskills :
visit troubleshooting retention sales indirect analytical sql software nstal technicalsupport aftersalessupport salessupport sqlserver databaseadministration customerrelations softwaresupport analyticalskills

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