| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Technical Support / HelpdeskGeneral / Other Software |
| EmploymentType | Full-time |
SOFTWARE TECHNICAL SUPPORTLocation : AhmedabadExperience : 1 - 4 yrs.Helping customers solve technical issues.Answering questions from customers and prospective customers about the features and capabilities.Developing customer - facing documentation , user manuals on an as - needed basis.Communicating customer needs and wishes to our development and engineering staff.Managing help desk system with minimum response time on all tickets with resolutions.Solution training to our clientsGood understanding of the technical fundamentals of e - commerce. Working knowledge of Magento is an added advantage.The ability to be a good listener , and to really understand a customer problem or question and help them solve it.Excellent writing skills. Most of your work will be written (email , documentation , etc.).Excellent telephone mannerisms. Support will be provided over the phone when needed.,
Keyskills :
zencart communication oscommerce helpdesk cubecart xcart magento training writing engineering documentation manuals software volusion fundamentals creloaded opencart innaclecart