Technical Application Specialist | Ahmedabad

1.00 to 3.00 Years Ahmedabad 20 Mar, 2021

Job Location	Ahmedabad
Education	Not Mentioned
Salary	Not Disclosed
Industry	Retail
Functional Area	Application Programming / Maintenance,Sales / BD
EmploymentType	Full-time

Job Description

Major Responsibilities:

Provide superior customer service, through applying effective communication skills in order to build loyalty while proactively managing and resolving high-stress situations
Delight our customers by providing support including training, TOR Troubleshooting, and following-up, and closing calls as per Abbott Diagnostics quality system including immunology and bio-chemistry system.
Partner cross-functionally and internally while maintaining positive relationships and ensure issues are resolved efficiently and satisfactorily while exceeding customer needs
Successfully achieve the established business metrics including service sales, cost of service and key performance indicators for assigned customers/accounts
Champion utilization of remote support tools to proactively improve instrument up time
Proactively improve expertise through continuous learning and certifications

Supporting Commercial Team in Technical queries customer s discussion and in Conferences and Technical seminars.,

Keyskills :
salesmarketingweldingcustomer relationsforecastingservice salesremote supportquality systemcustomer servicecommunication skillseffective communicationtorloyaltymetricstrainingbusinesscommercialimmunology

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Technical Application Specialist | Ahmedabad

Job Description

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