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Technical Support Engineer Endpoint Security

3.00 to 5.00 Years   Ahmedabad   11 Aug, 2019
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaNetwork / System AdministrationGeneral / Other Software
EmploymentTypeFull-time

Job Description

Skills & Experience Strong technical knowledge and understanding of IT Security concepts, including antivirus, networking and encryption technologies Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to resolve issues via phone and email Ability to handle escalated calls while using good judgment to make sound recommendations Advanced computer skills but not limited to: Linux, Unix, Postfix, DNS, BIND, Networking, Network security, Apache, Squid, SQL, Proxies, Email security, http protocol, PostgreSQL, shell scripting, bash, web proxy, web security, spam filtering, Active Directory Understanding of network protocols like HTTP, SMTP, FTP, SMB, DNS and DHCP Thorough knowledge and understanding of the following concepts: Security, Cloud, Data protection, Encryption, Malware, Spyware, Cyber Security, Firewalls, Antivirus and Disaster Recovery. Experience of installation and configuration of Mac OS, UNIX or Netware. Location: Ahmedabad ( Gujarat ). Email ID: mantosh.ray@sophos.com. ,

Keyskills :
troubleshootinglanoperatingsystemsmacositsecuritycybersecurityemailsecurityspamfilteringshellscriptingcomputerskillscommunicationskillsetwkingtechnicalsuppnetwksecuritywrittencomm

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