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Telecalling

1.00 to 3.00 Years   Ahmedabad   14 Oct, 2024
HAPPY SQUARE OUTSOURCING SERVICES PRIVATE LIMITED
Job LocationAhmedabad
EducationNot Mentioned
SalaryRs 2.0 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Normal 0 false false false EN-IN X-NONE HI /* Style Definitions */ table.MsoNormalTable{mso-style-name: Table Normal ;mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-parent: ;mso-padding-alt:0cm 5.4pt 0cm 5.4pt;mso-para-margin-top:0cm;mso-para-margin-right:0cm;mso-para-margin-bottom:8.0pt;mso-para-margin-left:0cm;line-height:107%;mso-pagination:widow-orphan;font-size:11.0pt;font-family: Calibri ,sans-serif;mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Mangal;mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US;mso-bidi-language:AR-SA;}v CUSTOMER CARE ASSISTANTJOBPROFILE:>>Interact with prospective customers throughmodes likes Voice, Chat,.>> Handle the queries of the customers.>> Customer support and maintaining cordial relation with prompt aftersales service>> Coordinate with internal stakeholders to bring customerqueries/complaints to resolution.>> Maintain records and provide relevant reports as necessary.>> Complaint Management: The complete process from receiving toresolving. >> Confirm and achieve customer satisfaction.EXPERIENCE& SKILL>>Similar experience of 1-3 years inCustomer Care & Customer Handling.>> Good in verbal & writtencommunication [English, Hindi, Gujarati].>> Influencing personality.>> Good convincing ability.EDUCATION& OTHER QUALIFICATION:>>Any Stream Graduate >> Age: Not older than 30 Years>>Gender: Female, MaleSALARY: Upto 15 TO 18K CTC per month.

Keyskills :
Hindi

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