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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Operations Management / Process AnalysisSales / BD |
| EmploymentType | Full-time |
1. To ensure customer satisfaction by timely complaint resolution within defined SLAs thru service dealerships 2. To ensure adherence to scheduled maintenance services thru service dealerships 3. To build & manage relationships with all customers 4. To ensure timely availability of spare parts at service dealerships covering all models 5. To meet service revenue targets & timely service payment collections 6. To establish & develop service dealer network 7. To ensure that all service dealerships adhere to required service norms & skilled manpower 8. To develop service network capability by coaching, motivating & guiding channel 9. To ensure Product reliability by tracking & resolving key service problems in the area 10. To send timely Market Intelligence and MIS reports to headquarters at Mumbai Experience - 4-6 yrs Industry-DG, Power Plant Qualification- BE / B.Tech / Elec / Mech.General Requirements1. Result Orientation with Execution Excellence 2. Customer Focus 3. Leveraging Human Capital,
Keyskills :
mismaintenancecustomerfocusealernetw