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Urgent Opening Relationship Officer/Relationship Manager- Home Loan & Mortgage

1.00 to 5.00 Years   Ahmedabad   27 May, 2024
T&D GLOBAL INFOTECH
Job LocationAhmedabad
EducationNot Mentioned
SalaryRs 1.5 - 2.5 Lakh/Yr
IndustryNBFC ( Non Banking Financial Services )
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Designation:Relationship Officer/ Relationship ManagerQualification: GraduateSalary Range :As per Industry NormsPrimary Responsibilities:
    • Front-end interaction, field travel and Customer interface
    • Recommending apt home loan product /solution and showcasing benefits
    • Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations
    • Attending to walk ins into branches & visiting clients at their place
    • Executing Branding / Marketing activities in the catchment area
    • Spearheading Documentation
    • Lead generation in the catchment areas
    • 0-12 MOB and even 13-24 MOB or more bounce cases collections with focus and efforts on 100% collections efficiency. It will be communicated to employee as per requirement of the organization from time
    • Focus on digitization and support all the initiatives related to sales and even other processes digitization.
    • Cash management to be done as per SHDFC policy with full integrity.
    • Focus on overall performance by keeping branch balance score card into mind and ensure the support and contribution to have overall performance.
    • To create new DSAs and if required manage the existing relationships of DSAs / Corporate DSAs / Lead Partners This will be communicated and advised basis requirement of business by your seniors / HO
    • Affordable housing builders / brokers tie-ups and manage the relationship to generate quality home loan leads.
    • Keep updating with latest SHDFC policy, product, pricing and process to ensure better results.
    • Keep sharing competition details and feedback to seniors / HOD.
    • Ensure to share the true and accurate information about the customer, property, seller etc. to ensure transparent practices.
    • Lead management, WIP files tracking, Reject Review, SUD files tracking, Timely part disbursements or new disbursements, timely transaction and cheque release of customers and also support for timely
    • Resolve the instrument not available cases within timelines
    • Work as per First Time Right (FTR) from Login to Disbursement for good customer service and best possible TAT.
    • Meeting with clients, advising and showcasing our products and benefits to the customers thereof.
    • Sales fulfillment, pre/ post sanction sales activities.
    • Update and upkeep of marketing & sales collaterals
    • Promotional activities including group meetings, presentations as well as developer site promotions
    Required Competencies:Customer Support, Problem Solving, Communication SkillsLanguage - English, Regional Language and Hindi desirableComputer literate Word / Excel / E-mail / Web based system

Keyskills :
salescommunication skillsfield salesfield work

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