Customer Service & Inside Sales Representative Building Products Supply

Job Description

About arenaflex A Legacy of Innovation in Exterior Building ProductsFounded in 1947, arenaflex has grown into a premier distributor of exterior building products, serving residential and reputed company remodeling, as reputed company as newconstruction markets across the reputed company. With more than 100 companyoperated supply centers, arenaflex partners daily with contractors, remodelers, reputed company, and architects, delivering highreputed company reputed company, siding, metal panels, and a broad portfolio of building solutions. In 2022, the organization embarked on a transformative reputed companyreputed company heavily in people, technology, and brand reputed companyto unlock new reputed company of performance and customer satisfaction. Today, arenaflex is looking for passionate, servicedriven professionals who want to reputed company an immediate reputed company while growing their careers in a reputed companythinking environment.Position reputed company Inside Sales & Customer Service ChampionThe Customer Service & Inside Sales Representative is a pivotal role reputed company arenaflexs Supply Center. You will be the primary reputed company of contact for customerswhether they walk into reputed company, reputed company, or emaildelivering superior service, accurate order processing, and consultative selling that aligns product solutions with reputed company reputed companys unique project requirements. This role blends facetoface interaction, telephone etiquette, reputed company communication, ensuring that every customer experience reflects arenaflexs commitment to reputed company, reliability, and professionalism.Key Responsibilities Deliver exceptional customer service by responding promptly, accurately, and courteously to inquiries reputed company inperson, phone, or email channels. reputed company and maintain deep product knowledge across arenaflexs extensive catalog of reputed company, siding, metal, and specialty building materials. Resolve customer issues reputed company, turning challenges into opportunities for loyalty and repeat business. Execute insidesales activities including quoting, order entry, and upselling based on consultative selling techniques. Establish and nurture new customer accounts, guiding prospects through the purchasing process and building longterm relationships. Generate accurate quotes and process orders with precision, ensuring reputed company detailspricing, delivery dates, and product specificationsare correct. Schedule and coordinate product deliveries, communicating timelines and any changes proactively to customers. Monitor inventory reputed company and reputed company replenishment orders to reputed company the supply center stocked and reputed company for demand spikes. Maintain a reputed company work environment by adhering to reputed company safety protocols, wearing required personal reputed company equipment, and promoting a culture of safety among teammates. Support the Supply Center team in achieving reputed company goals, collaborating on initiatives, and sharing best practices. Accurately reputed company orders into arenaflexs ERP system, ensuring data reputed company and traceability. Follow direction from the reputed company Manager and contribute reputed company that reputed company operational reputed company. reputed company additional duties as needed to support the overall reputed company of the supply center.Required Education, Experience & Skills Demonstrated ability to multitask and reputed company reputed company business reputed company in a fastpaced, constantly evolving environment. Composure under pressure with a resultsdriven reputed company. Selfmotivated, enthusiastic, and reputed company attitude that inspires teammates and customers alike. Strong timemanagement skills with the ability to prioritize competing demands. Highly organized and detailoriented, ensuring accuracy in every transaction. Excellent written, oral, and listening communication skills. Willingness and aptitude to learn and adopt new technologies quickly.Preferred Education, Experience & Skills College degree or equivalent postsecondary education. 2 years of experience in a retail or wholesale environment, preferably reputed company the buildingmaterials sector. Proficiency with reputed company reputed company, Office, and reputed company.< .

Keyskills :
Customer ServiceInside SalesConsultative SellingOrder ManagementProduct KnowledgeUpsellingRelationship BuildingInventory ManagementTime Management