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Customer Service Representative

Fresher   All India   26 May, 2026
Fini
Job LocationAll India
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Role Overview:You will be working as a Customer Support Representative for Fini, an AI-driven customer support solution used by mid-market and enterprise B2C companies in various industries. Your main responsibilities will include handling customer inquiries, providing solutions to support-related issues, ensuring customer satisfaction, and resolving troubleshooting concerns. As the first point of contact for customers, you will deliver clear and professional assistance through different communication channels.Key Responsibilities:- Utilize strong skills in Customer Support and Customer Service to address customer inquiries effectively- Manage multiple tasks efficiently in a fast-paced remote work environment- Preferably have experience with support platforms like Zendesk, Salesforce, Intercom, or similar- Previous experience in a customer-facing or support role would be an advantageQualifications Required:- Strong skills in Customer Support and Customer Service- Ability to handle multiple tasks in a fast-paced remote work setting- Experience with support platforms such as Zendesk, Salesforce, Intercom, or similar is preferred- Previous experience in a customer-facing or support role is a plus Role Overview:You will be working as a Customer Support Representative for Fini, an AI-driven customer support solution used by mid-market and enterprise B2C companies in various industries. Your main responsibilities will include handling customer inquiries, providing solutions to support-related issues, ensuring customer satisfaction, and resolving troubleshooting concerns. As the first point of contact for customers, you will deliver clear and professional assistance through different communication channels.Key Responsibilities:- Utilize strong skills in Customer Support and Customer Service to address customer inquiries effectively- Manage multiple tasks efficiently in a fast-paced remote work environment- Preferably have experience with support platforms like Zendesk, Salesforce, Intercom, or similar- Previous experience in a customer-facing or support role would be an advantageQualifications Required:- Strong skills in Customer Support and Customer Service- Ability to handle multiple tasks in a fast-paced remote work setting- Experience with support platforms such as Zendesk, Salesforce, Intercom, or similar is preferred- Previous experience in a customer-facing or support role is a plus

Keyskills :
Customer SupportCustomer ServiceAbility to manage multiple tasks

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