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Customer Service Representative

1.00 to 10.00 Years   All India   09 Sep, 2026
Proziod Analytics
Job LocationAll India
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Location:Bangalore (Hybrid Work Model)Employment Type:Full-TimeCTC:3,00,000 - 3,50,000 per annumWork Schedule:6 days a weekJoining:Immediate joiners preferredSpoken: Proficiency inHindi & English(mandatory)About the RoleAtProziod Analytics, were committed to delivering exceptional customer experiences. Were looking for aCustomer Support Specialistwho is passionate about helping customers, solving problems, and creating meaningful interactions.If youre someone who thrives in a fast-paced environment and enjoys balancing communication with problem-solving this role is for you.What Youll DoRespond to customer queries via phone, email, and chat Understand issues and provide accurate, timely solutions Guide customers through product features and usage Troubleshoot and escalate technical/product-related issues Maintain detailed records of customer interactions and tickets Monitor and respond to customer feedback on social platforms Follow up to ensure complete resolution and satisfaction Collaborate with Product, Sales, and Tech teams Contribute ideas to improve the customer support experienceWhat Were Looking ForGraduation (must be completed) Minimum 1 year of experience in customer support or similar role Proficiency in Hindi & English (mandatory) Excellent communication and interpersonal skills Familiarity with CRM/helpdesk tools is a plus Strong problem-solving and multitasking abilities Calm, patient, and customer-first mindsetHybrid Work CultureWe Believe In Flexibility And ProductivityWork From Office for collaboration, team bonding, and training Work From Home on mandatory days Balance between structure and flexibility to support your productivityWhy Join Proziod Analytics Be part of a fast-growing analytics company Gain real-world exposure to customer handling & client management Work on practical problem-solving scenarios Opportunities for career growth and skill development Supportive and professional work environmentReady to Apply If youre passionate about customer experience and ready to grow your career, wed love to hear from you! Send your resume to: hidden_email .

Keyskills :
customer supportcommunicationinterpersonal skillsCRMproblemsolving

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