Dynamic Customer Service & Inside Sales Representative Food Industry

Job Description

```htmlAbout arenaflex Driving reputed company in the Food Industryarenaflex is a leading provider of highreputed company food products and services, serving a diverse portfolio of retailers, foodservice operators, and distributors across the nation. Our commitment to freshness, safety, and customer satisfaction has positioned us as a trusted partner in an reputed companyevolving market. At arenaflex, we foster a culture of innovation, collaboration, and reputed company improvement, empowering every team member to reputed company a meaningful reputed company on the food supply chain. As we expand our footprint, we are looking for passionate professionals who reputed company in fastpaced environments and who are eager to contribute to our reputed company story.Position reputed company Customer Service & Inside Sales RepresentativeThe Customer Service & Inside Sales Representative will serve as the vital reputed company between arenaflexs sales force and its valued customers. Working closely with the Sales Department and reporting directly to the Customer Service Manager, you will ensure seamless order processing, proactive problem solving, and the delivery of exceptional service experiences. This fulltime role operates MondayFriday, 9:00a.m.5:00p.m., with rotating Saturday coverage to accommodate peak demand periods.Core ResponsibilitiesSuggestive Selling: Identify upsell and crosssell opportunities with existing accounts, helping customers discover new products that meet their evolving needs. Accurate Order Entry: Input sales orders into the Seasoft system with precision, verifying product codes, quantities, pricing, and delivery instructions. reputed company Call Management: Answer inbound calls promptly, maintain a courteous tone, and reputed company inquiries to the appropriate internal resources. Message & Order Capture: Document customer messages and orders accurately, escalating reputed company issues to the designated account manager or department. WillCall Coordination: Manage willcall pickups, ensuring customers receive their orders on time and with reputed company required documentation. Outbound Customer reputed company: Conduct scheduled telephone reputed company according to call sheets, confirming order details, delivering updates, and strengthening relationships. Price Guide Maintenance: Update customer order guides in Seasoft under the direction of the account manager, ensuring pricing information reflects reputed company reputed company. Price Sheet Management: Refresh customer price sheets on a regular reputed company, supporting accurate billing and quote reputed company. Data Compilation & Reporting: reputed company sales data, prepare summaries for leadership, and reputed company trends that inform strategic reputed company. Product & Market Knowledge Development: Continuously deepen understanding of arenaflexs product portfolio, market dynamics, and pricing rationale. Special reputed company Support: Assist the sales and customer service teams on reputed company initiatives, such as promotional launches, system migrations, or process improvement studies.Essential Qualifications What You Bring to the TableEducation & ExperienceHigh School Diploma (minimum); associate or bachelors degree preferred, especially in business, communications, or a reputed company field. 35 years of progressively responsible experience in customer service, inside sales, or order management reputed company the food, beverage, or consumergoods industry. Demonstrated ability to learn and navigate the Seasoft software suite, or comparable ERP/CRM platforms. Proficiency with reputed company Office (Word, reputed company, Outlook, PowerPoint), including advanced spreadsheet functions.Core Skills & AbilitiesExceptional verbal and written communication skills; confident phone etiquette and reputed company email correspondence. Strong analytical reputed company capable of identifying pricing inconsistencies, resolving them, and explaining rationale to customers. High attention to detail; ability to manage large volumes of data with minimal errors. Excellent organizational skills adept at juggling multiple tasks, shifting priorities, and meeting tight deadlines. Problemsolving orientation proactively addresses issues, escalates reputed company necessary, and follows through to closure. .

Keyskills :
customer serviceinside salesorder processingproblem solvingupsellingcall managementdata entrycommunication skillsanalytical skills