Fleet Operations Manager

Job Description

As an experienced Fleet Operations Manager, your role will involve overseeing the end-to-end management of the vehicle fleet and new vehicles onboarding. Your responsibilities will include ensuring optimal fleet utilization, vehicle availability, cost control, regulatory compliance, and high service standards. To support smooth and efficient business operations, you will be managing vehicle operations, maintenance, vendor coordination, and driver/fleet performance.Key Responsibilities:- Manage the complete lifecycle of fleet vehicles, including acquisition, deployment, utilization, maintenance, and disposal- Ensure optimal fleet availability to meet business and customer demand- Monitor fleet utilization, downtime, and operational efficiency- Plan and oversee preventive and corrective maintenance schedules- Ensure vehicles comply with statutory regulations (RC, insurance, permits, fitness certificates, PUC, etc.)- Maintain accurate records for audits and compliance checks- Control operating costs related to fuel, maintenance, repairs, and vendor services- Analyze fleet data to improve efficiency and reduce operational expenses- Prepare budgets, forecasts, and MIS reports related to fleet performance- Coordinate with service centers, OEMs, fuel vendors, insurance providers, and spare-parts suppliers- Negotiate contracts and SLAs to ensure quality and cost-effective services- Liaise with internal teams such as operations, customer support, finance, and procurement- Oversee driver allocation, performance, attendance, and compliance with company policies- Ensure drivers follow safety protocols, driving standards, and customer service guidelines- Support training initiatives for drivers and fleet staff- Use fleet management systems, GPS tracking, and telematics tools for monitoring vehicles- Generate operational reports, dashboards, and performance metrics- Support digital initiatives to enhance fleet visibility and control- Implement road safety standards and accident management procedures- Investigate incidents and ensure corrective actions are taken- Maintain high service quality and customer satisfaction levelsRequired Qualifications & Skills:- Education: Bachelors degree in Operations Management, Logistics, Engineering, or any related field- Experience: 5 years of experience in fleet operations, vehicle management, or transportation services- Key Skills: Strong operational and analytical skills, knowledge of fleet compliance and regulatory requirements, vendor management and negotiation skills, proficiency in fleet management software and MS Excel, leadership, communication, and problem-solving abilitiesWhat We Offer:- Competitive salary and performance-based incentives- Opportunity to work in a fast-growing mobility organization- Career growth and leadership opportunities As an experienced Fleet Operations Manager, your role will involve overseeing the end-to-end management of the vehicle fleet and new vehicles onboarding. Your responsibilities will include ensuring optimal fleet utilization, vehicle availability, cost control, regulatory compliance, and high service standards. To support smooth and efficient business operations, you will be managing vehicle operations, maintenance, vendor coordination, and driver/fleet performance.Key Responsibilities:- Manage the complete lifecycle of fleet vehicles, including acquisition, deployment, utilization, maintenance, and disposal- Ensure optimal fleet availability to meet business and customer demand- Monitor fleet utilization, downtime, and operational efficiency- Plan and oversee preventive and corrective maintenance schedules- Ensure vehicles comply with statutory regulations (RC, insurance, permits, fitness certificates, PUC, etc.)- Maintain accurate records for audits and compliance checks- Control operating costs related to fuel, maintenance, repairs, and vendor services- Analyze fleet data to improve efficiency and reduce operational expenses- Prepare budgets, forecasts, and MIS reports related to fleet performance- Coordinate with service centers, OEMs, fuel vendors, insurance providers, and spare-parts suppliers- Negotiate contracts and SLAs to ensure quality and cost-effective services- Liaise with internal teams such as operations, customer support, finance, and procurement- Oversee driver allocation, performance, attendance, and compliance with company policies- Ensure drivers follow safety protocols, driving standards, and customer service guidelines- Support training initiatives for drivers and fleet staff- Use fleet management systems, GPS tracking, and telematics tools for monitoring vehicles- Generate operational reports, dashboards, and performance metrics- Support digital initiatives to enhance fleet visibility and control- Implement road safety standards and accident management procedures- Investigate incidents and ensure corrective actions are taken- Maintain high service quality and

Keyskills :
Fleet ManagementOperations ManagementVendor ManagementCost ControlComplianceMaintenanceBudgetingForecastingStakeholder ManagementStaff ManagementTechnologyReportingQuality AssuranceAnalytical SkillsNegotiation SkillsLeadershipGPS Tracking