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Life Insurance Customer Service Representative

Fresher   All India   26 May, 2026
PhonePE
Job LocationAll India
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a Customer Service Representative, you will be the primary point of contact for clients with questions and concerns. Your role will involve responding to client inquiries, resolving issues, and providing information in a timely and efficient manner.Key Responsibilities:- Answer client inquiries via phone, email, or chat.- Resolve client issues in a timely and efficient manner.- Provide information about life insurance products and services.- Maintain accurate records of client interactions.- Escalate complex issues to supervisors.- Adhere to company policies and procedures.Qualifications Required:- High school diploma or equivalent.- Excellent communication and interpersonal skills.- Experience in customer service (Preferred).- Knowledge of life insurance products (Preferred).- Ability to work in a fast-paced environment.In this role, you will have the opportunity to work in a positive and supportive environment while enjoying competitive salary and benefits. Your day will consist of answering client calls and emails, providing support, and resolving issues with effective communication being vital to your success. As a Customer Service Representative, you will be the primary point of contact for clients with questions and concerns. Your role will involve responding to client inquiries, resolving issues, and providing information in a timely and efficient manner.Key Responsibilities:- Answer client inquiries via phone, email, or chat.- Resolve client issues in a timely and efficient manner.- Provide information about life insurance products and services.- Maintain accurate records of client interactions.- Escalate complex issues to supervisors.- Adhere to company policies and procedures.Qualifications Required:- High school diploma or equivalent.- Excellent communication and interpersonal skills.- Experience in customer service (Preferred).- Knowledge of life insurance products (Preferred).- Ability to work in a fast-paced environment.In this role, you will have the opportunity to work in a positive and supportive environment while enjoying competitive salary and benefits. Your day will consist of answering client calls and emails, providing support, and resolving issues with effective communication being vital to your success.

Keyskills :
Interpersonal skillsCustomer serviceExcellent communicationKnowledge of life insurance products

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