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Operations Manager Insurance Jayanagar East (India)

1.00 to 10.00 Years   All India   20 Jul, 2026
babjhkj
Job LocationAll India
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Job Summary We are seeking an experienced Operations Manager to oversee and coordinate the daily activities of the Service, Claims, and Quotation teams. The role will be responsible for ensuring seamless communication across departments, managing escalations, monitoring service levels, improving operational efficiency, and delivering an excellent customer experience.Key ResponsibilitiesTeam Coordination & Operations Coordinate activities between the Service, Claims, and Quotation teams. Ensure smooth workflow and timely completion of customer requests. Monitor daily operations and track pending tasks across departments. Conduct regular team meetings to review performance and operational challenges. Escalation ManagementAct as the primary point of contact for customer and internal escalations. Investigate issues, identify root causes, and ensure timely resolution. Compensation: From 48,000.00 per monthAdvantages Cell phone reimbursement Paid sick time Provident Fund Work Location: In person Job Summary We are seeking an experienced Operations Manager to oversee and coordinate the daily activities of the Service, Claims, and Quotation teams. The role will be responsible for ensuring seamless communication across departments, managing escalations, monitoring service levels, improving operational efficiency, and delivering an excellent customer experience.Key ResponsibilitiesTeam Coordination & Operations Coordinate activities between the Service, Claims, and Quotation teams. Ensure smooth workflow and timely completion of customer requests. Monitor daily operations and track pending tasks across departments. Conduct regular team meetings to review performance and operational challenges. Escalation ManagementAct as the primary point of contact for customer and internal escalations. Investigate issues, identify root causes, and ensure timely resolution. Compensation: From 48,000.00 per monthAdvantages Cell phone reimbursement Paid sick time Provident Fund Work Location: In person

Keyskills :
Operations ManagementTeam CoordinationEscalation ManagementCustomer Experience

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