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Payroll Customer Service Representative

Fresher   All India   02 Jun, 2026
Accenture
Job LocationAll India
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a Customer Service Associate at Accenture, you will be part of the Retirement services team, focusing on redefining customer experience and driving innovation in the US retirement industry. Your role will involve experience in areas such as 401k, 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, and Plan Implementation Processes. Your responsibilities will include managing and facilitating financial transactions, payment processing, reconciliation, fraud detection, risk management, and customer support.Key Responsibilities:- Quality check for the Payout Process- Conduct Root Cause Analysis of errors- Maintain Service Level Agreements (SLAs)- Document and maintain process documentsQualifications Required:- Any GraduationAbout Accenture:Accenture is a global professional services company with expertise in digital, cloud, and security solutions. With a workforce of 784,000 people spanning more than 120 countries, we deliver technology-driven solutions to clients across 40 industries. Our focus on innovation and intelligent operations sets us apart in the industry.Please note that the additional details of the company were not provided in the job description. As a Customer Service Associate at Accenture, you will be part of the Retirement services team, focusing on redefining customer experience and driving innovation in the US retirement industry. Your role will involve experience in areas such as 401k, 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, and Plan Implementation Processes. Your responsibilities will include managing and facilitating financial transactions, payment processing, reconciliation, fraud detection, risk management, and customer support.Key Responsibilities:- Quality check for the Payout Process- Conduct Root Cause Analysis of errors- Maintain Service Level Agreements (SLAs)- Document and maintain process documentsQualifications Required:- Any GraduationAbout Accenture:Accenture is a global professional services company with expertise in digital, cloud, and security solutions. With a workforce of 784,000 people spanning more than 120 countries, we deliver technology-driven solutions to clients across 40 industries. Our focus on innovation and intelligent operations sets us apart in the industry.Please note that the additional details of the company were not provided in the job description.

Keyskills :
Retirement SolutionsCustomer ServiceFinancial TransactionsPayment ProcessingReconciliationFraud DetectionRisk ManagementPayment Operations

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