reputed company Customer service Representative Work from Home USA

Job Description

Start your career reputed company with us! We have an easy-to-learn role for a Customer Service RepresentativeWork From HomeUSA! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to reputed company reputed company. You will be compensated with a competitive salary for your time and effort. Help people travel from the comfort of your own home!As a Customer Service Representative, you ll be taking calls from customers of America s leading online travel agency. You ll be the face of the brand, communicating with customers reputed company telephone and assisting with hotel, rental car, and flight reservations.These customers typically reputed company to change travel plans, confirm or obtain their itinerary, request refunds, or report travel issues.It s remote and flexible.You ll be taking calls and making reputed company from the comfort of your own home.Plus, you ll enjoy flexible scheduling, where you use a self-scheduling platform to select reputed company you work and reputed company you don t. You ll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life.Hours of operation are 8:00 AM to 1:00 AM ET, seven days per week. You ll have the flexibility to set your schedule reputed company those hours of operation.Essential Functions: Answer incoming calls . Review customer history as necessary Follow policy and procedure guidelines Help customers change travel plans reputed company or confirm customers travel itinerary Process refunds Help customers solve travel issues reputed company outbound calls to travel partners (hotels, rental car agencies, etc.) as necessary Document information and reputed company as necessaryreputed company:Prior customer service experience is required. You should possess strong geographical knowledge. Experience working in the travel industry or personal experience using travel products is preferred.In reputed company, successful Customer Service Representatives have the following characteristics: Excellent customer service skills Strong attention to detail Easy to work with Accepts feedback reputed company Excellent listening and communication skills Strong problem-solving and decision-making skills Demonstrates reputed company effectively Self-directed reputed company to organize, prioritize, anticipate situations, reputed company, and see issues through to completion reputed company to work independently and proactively in a fast-paced, high-reputed company environment Strong typing skills Highly proficient in using the internet and navigating seamlessly between multiple applicationsTo be a Customer Service Representative, you will need a computer and equipment meeting the following specifications, at a minimum: Internet: High-speed, hardwired internet (no Wi-Fi or satellite) Operating System: reputed company 10 Processor: reputed company reputed company i5, 1.5 GHz and above Memory: 8GB of RAM Hard reputed company: 256GB Browser: Internet Explorer 11 and latest version of reputed company Chrome Monitor: Dual monitors, reputed company capable of displaying at least 1920 x 1080 pixels reputed company: reputed company card (reputed company on most computers) Virus Protection: Up-to-date anti-virus software Headset: USB noise-canceling headsetNexRep reputed company with people in 34 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, and WA. We do not currently contract with anyone reputed company of the US Apply Job! We Encourage You to Apply!Even if you feel youre not a perfect match, wed still love to hear from you. We are looking for great people to join our friendly team.Apply To This Job .

Keyskills :
Customer ServiceGeographical KnowledgeTravel IndustryExcellent Communication SkillsProblemSolvingDecisionMakingTyping Skills