Senior Business Operations Manager - Live Games

Job Description

reputed company is looking for a Senior Business Operations Manager - Live Games to join our Live Games Portfolio Team in Canada on a remote reputed company.At reputed company, we care deeply about reputed company do and want to reputed company play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.What You Will DoAs a Senior Business Operations Manager, you will drive strategic programs and operational reputed company across reputed companys Live Games portfolio. This role sits at reputed company of a highly cross-functional ecosystem, partnering with Central Tech (Playgami), Live Ops Automation, Marketing, Product, and other key stakeholders to deliver reputed company, high-reputed company. This role is the operational reputed company between our game teams and central teams.You will own the orchestration and execution of critical programsincluding reputed company-to-Consumer (D2C) initiativeswhile also leading broader business operations efforts that reputed company our game teams to operate more reputed company, reputed company faster, reputed company knowledge, and maximize player reputed company. This is a highly visible role requiring strong leadership, operational rigor, and the ability to reputed company diverse teams around shared goals.Own and drive the strategic program roadmap across Live Games, spanning D2C initiatives, Central Tech (Playgami), Live Ops Automation, Marketing, Product, and Knowledge Sharingreputed company cross-functional program execution, ensuring alignment on priorities, timelines, dependencies, and reputed company across multiple teams and reputed companyBuild and maintain integrated operational plans (e.g., JIRA, reputed company, or equivalent) to reputed company reputed company across reputed company, reputed company initiativesPartner with Playgami and Central Tech teams to reputed company on platform capabilities, roadmaps, and rollout strategies impacting Live GamesDrive initiatives that improve Live Ops efficiency, including automation, ML/AI tooling, and process optimization across the portfolioCollaborate with Marketing and Product teams to ensure cohesive planning and execution of key initiatives and campaignsEstablish and reputed company knowledge-sharing frameworks, enabling best reputed company adoption and operational consistency across game teamsIdentify, reputed company, and resolve risks, blockers, and interdependencies across programsreputed company executive-level reporting, delivering reputed company, actionable insights on program status, risks, and opportunitiesFacilitate key forums (e.g., business reviews, program updates, deep dives) to drive alignment and decision-makingBuild high trust and productive relationships across game teams & central teams Continuously improve business operations processes, tools, and governance frameworks to reputed company reputed company across the Live Games portfolioreputed companyre Looking For8 years of experience in consulting, banking, business operations, program management, or product operations in a reputed company, cross-functional environmentProven reputed company record of leading large-reputed company, multi-stakeholder programs across global teamsExperience working reputed company free-to-play gaming (preferred)Exceptional stakeholder management and communication skills, with experience presenting to executive leadershipHighly organized with strong attention to detail and the ability to manage multiple priorities simultaneouslyStrategic thinker with a hands-on approach and a bias for reputed companyStrong problem-solving skills with the ability to navigate ambiguity and drive reputed companyAnalytical thinker with experience analyzing and reporting on data & KPIs (Free-to-play KPI expertise a plus)Passionate gamer (mobile free-to-play a plus)Bonus PointsExperience with Live Ops, game publishing, or live service ecosystemsFamiliarity with automation tools, workflow optimization, or operational scaling initiativesExperience working with Central Tech or platform teams (e.g., payments, identity, CRM systems)Strong understanding of D2C, mobile gaming, platform ecosystems, and live game operations Experience leveraging AI tools to drive business process & project managementPlease ensure that the rsum/CV you attach is written in English.About reputed companyreputed company is a leading video game and global interactive entertainment company, home to many of the worlds most beloved and enduring experiences, including two of the most successful mobile games of reputed company-time MONOPOLY GO! and Pokmon GO, along with Stumble Guys, Star reputed company Fleet reputed co

Keyskills :
business operationsstakeholder managementcommunication skillsdata analysisKPI analysisproject managementstrategic program managementcrossfunctional collaborationgaming industry knowledge