Senior Operation Managers

Job Description

As an experienced analytics professional at Bank of America, you will be leading a team focused on Strategic Initiatives for various Fraud strategies. Your key responsibilities will include:- Leading a team of analysts from multiple products and collaborating with onshore partners- Deploying new fraud strategies to reduce losses, deter future fraud attacks, improve client satisfaction, and lower operational expenses- Proactively managing fraud risk by responding to immediate threats and anticipating future risks- Conducting defect analysis on fraud claims and overdrafts to identify root causes and remediate gaps- Driving initiatives to optimize fraud strategies, implement new models and tools, and challenge the status quo- Providing analytical support for new products and policies- Managing a team of junior and senior analysts, prioritizing work in a dynamic environment, and ensuring proper controls and routines are in place for the portfolioQualifications required for this role include:- Bachelors degree in a quantitative discipline such as mathematics, statistics, economics, business, finance, or operations research- 12 to 15 years of relevant experience in financial services, with around 5 years in risk/fraud functions- Proficiency in SAS and SQL, familiarity with statistical modeling packages in Python- Superior communication skills, ability to present confidently to all levels of the organization- Exceptional organization skills to manage multiple critical projects simultaneously- Experience in leading teams and driving data analytics for digital banking products- Ability to work in a fast-paced, dynamic environmentDesired skills and qualifications:- Masters degree in a quantitative discipline- Cyber/information security experience- Experience with Python and advanced analytical, visualization, and data extraction tools- Technical certifications in SAS and SQLIf you are looking for a challenging role in a globally integrated delivery model with a focus on fraud detection and loss reduction, Bank of Americas Global Business Services offers a great opportunity for you to grow and make an impact while contributing to the companys Responsible Growth initiative. Join us in Gurugram, Mumbai, or Hyderabad and be a part of a diverse and inclusive workplace dedicated to supporting your physical, emotional, and financial well-being. As an experienced analytics professional at Bank of America, you will be leading a team focused on Strategic Initiatives for various Fraud strategies. Your key responsibilities will include:- Leading a team of analysts from multiple products and collaborating with onshore partners- Deploying new fraud strategies to reduce losses, deter future fraud attacks, improve client satisfaction, and lower operational expenses- Proactively managing fraud risk by responding to immediate threats and anticipating future risks- Conducting defect analysis on fraud claims and overdrafts to identify root causes and remediate gaps- Driving initiatives to optimize fraud strategies, implement new models and tools, and challenge the status quo- Providing analytical support for new products and policies- Managing a team of junior and senior analysts, prioritizing work in a dynamic environment, and ensuring proper controls and routines are in place for the portfolioQualifications required for this role include:- Bachelors degree in a quantitative discipline such as mathematics, statistics, economics, business, finance, or operations research- 12 to 15 years of relevant experience in financial services, with around 5 years in risk/fraud functions- Proficiency in SAS and SQL, familiarity with statistical modeling packages in Python- Superior communication skills, ability to present confidently to all levels of the organization- Exceptional organization skills to manage multiple critical projects simultaneously- Experience in leading teams and driving data analytics for digital banking products- Ability to work in a fast-paced, dynamic environmentDesired skills and qualifications:- Masters degree in a quantitative discipline- Cyber/information security experience- Experience with Python and advanced analytical, visualization, and data extraction tools- Technical certifications in SAS and SQLIf you are looking for a challenging role in a globally integrated delivery model with a focus on fraud detection and loss reduction, Bank of Americas Global Business Services offers a great opportunity for you to grow and make an impact while contributing to the companys Responsible Growth initiative. Join us in Gurugram, Mumbai, or Hyderabad and be a part of a diverse and inclusive workplace dedicated to supporting your physical, emotional, and financial well-being.

Keyskills :
SASSQLPythonStatistical ModelingData AnalyticsRisk ManagementFraud DetectionStrategic InitiativesCommunication SkillsOrganization Skills