Senior Operations Analyst - Corporate Actions Fund Services

Job Description

As an Asset Servicing Associate at J.P. Morgan Commercial Investment Bank, your role involves processing and validating income and mandatory corporate actions within agreed service level agreements. You will lead exception management, client inquiry resolution, and root-cause analysis to enhance straight-through processing (STP) and reduce manual touchpoints. Collaborating with internal teams and leveraging your strong analytical skills, you will drive operational efficiency and control enhancements.**Key Responsibilities:**- Process and validate income and mandatory corporate actions end-to-end within agreed SLAs.- Own and escalate Announcement Capture Utility issues, coordinating with Operational and Risk leads for timely resolution.- Deliver BAU fund services trade operations with consistent quality and control.- Collaborate with internal teams to process transactions, resolve exceptions promptly, and respond to client inquiries with accurate updates.- Conduct root-cause analysis to increase STP, reduce repeat client queries, and drive client behavior change in partnership with Client Service.- Apply risk management discipline, managing issues above materiality thresholds through resolution and documenting controls.- Partner with the technology strategy team to identify and deliver technology improvements that reduce exceptions and enhance transparency.**Qualifications Required:**- Bachelors degree and 8 years of experience in the financial services industry.- Strong product knowledge of corporate actions and the transaction lifecycle, with expertise in Equities, Fixed Income, FX, Collateral, or Derivatives.- Advanced Microsoft Office skills (Excel, Word, Access, Visio, Outlook or equivalent) for data analysis and operational reporting.- Strong analytical and problem-solving skills with a track record of initiating change and strengthening controls.JPMorgan Chase, a pioneer in financial solutions for consumers, businesses, and institutions under the J.P. Morgan and Chase brands, values diversity and inclusion within its workforce. With a history spanning over 200 years, the company is a leader in various financial services sectors. As an equal opportunity employer, JPMorgan Chase does not discriminate based on protected attributes and provides accommodations for applicants and employees needs. As an Asset Servicing Associate at J.P. Morgan Commercial Investment Bank, your role involves processing and validating income and mandatory corporate actions within agreed service level agreements. You will lead exception management, client inquiry resolution, and root-cause analysis to enhance straight-through processing (STP) and reduce manual touchpoints. Collaborating with internal teams and leveraging your strong analytical skills, you will drive operational efficiency and control enhancements.**Key Responsibilities:**- Process and validate income and mandatory corporate actions end-to-end within agreed SLAs.- Own and escalate Announcement Capture Utility issues, coordinating with Operational and Risk leads for timely resolution.- Deliver BAU fund services trade operations with consistent quality and control.- Collaborate with internal teams to process transactions, resolve exceptions promptly, and respond to client inquiries with accurate updates.- Conduct root-cause analysis to increase STP, reduce repeat client queries, and drive client behavior change in partnership with Client Service.- Apply risk management discipline, managing issues above materiality thresholds through resolution and documenting controls.- Partner with the technology strategy team to identify and deliver technology improvements that reduce exceptions and enhance transparency.**Qualifications Required:**- Bachelors degree and 8 years of experience in the financial services industry.- Strong product knowledge of corporate actions and the transaction lifecycle, with expertise in Equities, Fixed Income, FX, Collateral, or Derivatives.- Advanced Microsoft Office skills (Excel, Word, Access, Visio, Outlook or equivalent) for data analysis and operational reporting.- Strong analytical and problem-solving skills with a track record of initiating change and strengthening controls.JPMorgan Chase, a pioneer in financial solutions for consumers, businesses, and institutions under the J.P. Morgan and Chase brands, values diversity and inclusion within its workforce. With a history spanning over 200 years, the company is a leader in various financial services sectors. As an equal opportunity employer, JPMorgan Chase does not discriminate based on protected attributes and provides accommodations for applicants and employees needs.

Keyskills :
Corporate ActionsEquitiesFixed IncomeCollateralDerivativesMicrosoft OfficeAnalytical Skills